In an article for Vox, author Emily Guendelsberger describes her experience working in fast food, noting that various ‘innovations’ made to improve productivity have led to worker burnout and incredible stress.
For example, Guendelsberger notes that a 2015 survey from the National Council for Occupational Safety and Health claims that “79 percent of industry workers had been burned on the job in the previous year — most more than once.”
“My managers kept pushing me to work faster, and while trying to meet their demands, I slipped on a wet floor, catching my arm on a hot grill,” fast-food worker Brittney Berry said in a statement quoted in the article. “The managers told me to put mustard on it.”